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Documented response times

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You have full insight into your surveillance

 

At Site Security, we make sure that you as a customer feel safe with our help with active area security. This does not only apply to the values and areas that we help you secure.

You should also feel safe by having us as a supplier of active area security.

Through our customer portal, you get full transparency with insight into your alarms as well as our reaction times and processing times.

You can also choose to have a weekly report sent to you with the same key figures.

Every time we discover uninvited guests, you will receive an email with info about this and our video recording of the incident.

All data is stored for up tp 30 days after the episode, which is afterwards automatically deleted for the sake of GDPR.

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Customer portal

No matter which site-security option you choose, our customer portal is always included. The customer portal can be accessed via PC, tablet and SmartPhone.

Number of alarms

Easily see how many alarms our active surveillance has registered on your site.

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Reaction time

Keep track of how long it takes from one of your alarms to detect an incident until our alarm centre picks it up.

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Processing time

Here you see how long our alarm centre has spent processing each alarm from the time it is picked up until it has been processed.

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"

Here at Site Security, we have nothing to hide.

 

In fact, we are quite proud that we probably have Denmark's fastest response times in active surveillance.

 

That is why we have developed a system that gives you full transparency with the alarms we have set up for you as well as our alarm centres handling of triggered alarms.

Lasse Østergaard-Jensen, Site-Security

Weekly report

All customers are offered free of charge to receive the weekly report to one or more of the company's email addresses. The report gives you an easy overview of your active surveillance.

Number of alarms

Easily see how many alarms our active surveillance has registered on your site.

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Reaction time

Keep track of how long it takes from one of your alarms to detect an incident until our alarm centre picks it up.

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Processing time

Here you see how long our alarm centre has spent processing each alarm from the time it is picked up until it has been processed.

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Want more info?

We would love to hear from you

Do you have questions about our reporting? Do you want to get it set up? Then contact us at: 

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Event notification

Every time our guards have intervened against uninvited guests on your site, you will receive an email with info about this.

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Data

Information about time, address and event.

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Description

Description of the incident and what reactions the alarm centre has carried out in connection with this.

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Video clip

Recording of the episode.

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